POLICY

RETURNS/EXCHANGES

EVERY PIECE IS MADE TO ORDER AND, UNFORTUNATELY CANNOT BE RETURNED.

IF THERE ARE ANY ISSUES WITH YOUR ORDER, PLEASE CONTACT US AT INFO@THEPOOCHLAB.COM AND WE WILL DO OUR BEST TO MAKE IT RIGHT.

PROOFS

WE WILL ONLY SEND SKETCH PROOFS IF YOU SELECT 'YES' IN OPTIONS.

ONCE THE EMAIL IS SENT, WE WILL WAIT FOR 2 DAYS FOR YOUR RESPONSE, IF WE DO NOT HEAR BACK FORM YOU, WE WILL PROCEED WITH THAT SKETCH.